We strive to ensure your satisfaction with our products. If you’re not completely satisfied with your purchase, we’re here to help.
Do You Accept Returns?
Yes, we accept returns for both defective and non-defective products.
Do You Accept Exchanges?
Yes, we also accept exchanges.
Conditions for Returns and Exchanges
New and Slightly Used Products: We accept returns and exchanges for products that are opened or have been slightly used.
Return Window: You can return or exchange your item within 30 days of the purchase date.
How to Initiate a Return
You can choose from the following methods to return your item:
In-Store: Visit our store and return your item in person.
Drop-off Location: Drop off your item at one of our designated locations.
Email: Contact our customer service via email to initiate the return process. byhllzn@gmail.com
Refunds
Restocking Fee: There is no restocking fee; all returns are processed free of charge.
Refund Processing Time: Once we receive your returned item, refunds will be processed within 3 business days.
Accessibility
Our return and refund policy is easily accessible without requiring you to log in, sign up, or enter any personal information. You can find links to this policy across our website, including the footer, the returns page, and on web banners, ensuring consistent and easy access.